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My username and password will not allow me to sign into the research database

I have signed on many times before with this name and apssword and never had a problem with it, but now its saying the name or password is wrong. I dont understand.
Last Updated: Nov 28, 2011  |  31 Views

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Answer

Usually when students have trouble logging in from off campus, it is because their campus network password needs changed.  You can change your password a number of ways:

  • Log on to a computer on campus and self change your password when prompted
  • Use SSU's University Information Services service to self-reset your campus network password
  • Visit the UIS Help Desk in the basement of Massie Hall for assistance (University ID required)
  • Bring a picture ID to the reference desk and the librarian on duty can help you change your password

 

Answered by Janet StewartBookmark and Share

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